SAMBYTE SOLUTIONS · SMALL BUSINESS IT SUPPORT

Reliable IT support for small businesses in Derby and Derbyshire

Get direct help with Microsoft 365, computers, Wi-Fi, security and day-to-day IT problems—without call queues or confusing contracts.

Remote and on-site support · Ad-hoc help from £60 per hour · Managed support from £60 per user

Book a free consultation View support plans

Call 07400 397339 · [email protected]

Direct accessSpeak to someone technical

No call queuesClear, practical communication

Remote and on-siteDerbyshire and across the UK

Transparent pricingSupport sized to your business

IT problems we can take off your hands

Practical help with the technology your business relies on every day.

Microsoft 365 accounts and emailSetup, access and everyday support.New starters, leavers and accessKeep users and permissions organised.Slow computers and devicesTroubleshooting, setup and replacements.Wi-Fi and broadband issuesImprove connectivity and reduce disruption.Security, MFA and backupsMake sensible improvements without jargon.Websites and hostingSupport for your online presence and domains.

Main support options

Choose the level of help that fits your business.

Ad-hoc IT Support

One-off fixes, installs and troubleshooting.

£60 per hour

First hour minimum; subsequent time billed in 15-minute increments.

Managed IT Support

Ongoing support for users and day-to-day systems.

From £60 per user per month

Subject to agreed scope and fair-use expectations.

IT Projects and Installations

Planned work such as office setups, Wi-Fi and migrations.

Quoted according to scope

We’ll clarify requirements and exclusions before work begins.

Compare support plans

Why choose SamByte Solutions?

Direct technical contact

Work directly with the person responsible for your IT, without being passed between tiers.

Right-sized solutions

Recommendations suited to a small business, rather than unnecessary complexity.

Clear scope and pricing

Understand the likely next step before committing to support or project work.

Local and remote support

Derbyshire support with remote help available across the UK.

FEATURED CASE STUDY

Helping Dark Shenanigans get connected

The business was having difficulty getting reliable internet installed. SamByte Solutions coordinated with the provider, supplied technical guidance and correctly configured the service after activation, so the customer could focus on operating the business.

Talk to us about a connectivity problem →

What a client says

“Sam did an amazing job helping me restore access to my social media accounts and set up secure two-factor authentication. He explained everything clearly, kept me informed throughout, and made the whole process completely stress-free.”

Lisa · individual account and security support

A DIRECT POINT OF CONTACT

Work directly with the person responsible for your IT

SamByte Solutions is an independent Derby-based IT support business led by Sam Brown. Clients get a direct technical contact, straightforward communication and practical recommendations shaped around the way their business actually works.

Sam has professional experience across service desks, Microsoft 365 administration, infrastructure, connectivity, endpoint management and day-to-day business support.

Local support, with UK-wide remote help

Based in Derby and supporting businesses across Derbyshire, with remote support available for small businesses throughout the UK.

Common questions

Do you support businesses remotely?

Yes. Remote support is available across the UK, with on-site support for suitable requirements in Derbyshire.

Can I get help without a long contract?

Ad-hoc support is available at £60 per hour. Managed support is discussed and scoped during consultation.

What happens when I get in touch?

We’ll review what you need, explain the practical options and agree the next step with you.

Ready for more reliable IT support?

Tell us what is getting in the way and we’ll help you work out the most practical next step.

Book a free consultation